What is Car Rental in Varanasi ?

Carrentalinvaranasi.com is a taxi booking portal which enables consumers to book taxis online. It gives you a wide range of taxis and operators across India to choose from based on your specific need whether it be an airport transfer, late night car hire, meeting, a road trip or just a special car on a special occasion such as an anniversary, birthday or even your marriage.

Why should I book through Car Rental in Varanasi?

We make booking simple!
Network of operators: We have tied up with the best operators from across India (International, National and Local) to suit your specific demand. We have the widest choice of vehicles to choose from. We have gone through a careful selection process to ensure that we provide you the best value for your hard-earned money.

What are the advantages you would get renting a car from us?

We provide great car rental services at very competitive rates. We have a very friendly and efficient staff to help. All our cars are new, well maintained and are driven by chauffeurs who are highly experienced and courteous.

How do we ensure on-road safety for our customers?

For on-road safety, we provide new, clean, well maintained cars and hire only courteous and experienced chauffeurs well versed with regional routes. Our Chauffeurs are reliable, dependable and trustworthy; so, you can feel relaxed and comfortable about your security while riding one of our rental cars.

How do I know that my booking is confirmed?

Whether a booking is made online or over the phone, a confirmation would be sent to you via e-mail, which would include your reservation number and travel details.

Do I need to register on your site to book car?

No. You can use our service fully without the need to register. You just need to provide your details at the time of booking.

What if the car doesn't show up?

In case the vehicle you booked doesn't show up, we will offer you a full refund.

What if the car shows up late?

We try our best to ensure that vehicles reach our customers on time. But in case of delays, do call us and we will help you out by either providing an alternate vehicle or giving you a full refund.

Can I change my booking?

Yes. You can change the date of booking till 2 days before the booked date free of charge. After that, there will be a cancellation charge as per cancellation policy.

What are the different modes of payment you support?

We accept all major credit and debit cards. We also accept Cash Cards and Net Banking.

Can I buy for someone else using my credit/debit card?

Yes definitely! You need to mention the card holder details for the card payment but you can enter anyone's name for the car booking.

Is it safe to use my credit/debit card on your site? Do you store my card number and details?

It is completely safe to use our site. We have partnered with EBS for the payment gateway.

What are our current cities of operation?

We are currently offering our services in Varanasi, Allahabad, Allahabad, Ayodhya, Bodhgaya, Chitrakoot, Patna, Renukoot, Khajuraho, Kusinagar, Lumbini, Nepal, Buddhist Destination. We provide intercity car rental, Full day city tour and many travel packages as well as car services to corporates in these cities.

How do I modify my booking?

You can modify a booking by calling our call centre. You may modify the pick-up location, pick-up time, vehicle type or the primary passenger details. The pick up-time cannot be advanced to a time which cannot give us at least 3 hours prior notice. Any modification which is done less than 3 hours from the pick-up time would need to be cancelled and rebooked. Your previous payment would be adjusted with the cancellation fee (if any) caused due to the last-minute modification.

How do I cancel my booking?

You can cancel your booking by calling our helpline mentioned in Contact detail. You would need to give your booking id or phone number as reference.

Are there any charges for cancellation? What are they?

There would be no cancellation fee charged for any cancellation made 3 hrs prior to the pick-up time. However, processing fee will be deducted from the total refund amount.

There would be a cancellation charge equivalent to the minimum charge for a point to point booking, 50% of the amount for an airport transfer or local package booking and INR 500 for outstation bookings, for any cancellation made within 3 hours from the pick-up time.

In the event of a "No Show" by the Customer, following a confirmed booking being made, there would be no refund to the Customer.

All references to time are with respect to system time of "Car Rental In Varanasi". Cancellation requests would be done through "Car Rental In Varanasi". In case the customer communicates with the taxi operator directly, the cancellation timing would be considered only when the same is communicated to "Car Rental In Varanasi" by the taxi operator.

All Taxes, cancellation and amendment charges are subject to change without notice and must be borne by the Customer.

What is the waiting period?

The maximum waiting period would be 30 minutes. Post 30 minutes there would be a waiting charge of INR 50 for every 30 minutes.

What if I don't turn up after the taxi arrives at the pick-up location?

We would consider this as a no-show from your end and would charge you cancellation charges as stated above. The actual confirmation is given based on the availability of the taxi at the required location and time.

How much in advance can I book a taxi?

We understand that some of our consumers would like to book a taxi well in advance. We currently have a limit on how much in advance you can actually book the taxi. It is 60 calendar days. Please do enquire with us through our helpline, in case you have any other specific requirements and we will definitely try our best to fit in your request.

How are the various tolls and parking fees calculated?

All tolls, parking, waiting and other miscellaneous charges would be charged to you on actual at the end of the journey. You may settle this with the driver in return for the relevant receipt. In case there is any discrepancy, please give us a shout on our helpline.

I had problems while the payment was being made after I entered my credit card details. Have I been charged?

Please call our helpline and based on the information you provide us we can check whether your card has been charged by us or not.

How do I get a refund?

In case of a no show by the driver/operator, we would require you to get in touch with us at Carrentalinvaranasi@gmail.com or call our helpline. You would need to provide your booking id and other relevant details. The entire payment will be refunded back to you in case there was a no-show by the driver/operator.

How long will the refund take?

The process of refund would take a maximum of 10 working days to reflect in your statements. In case you don't receive the refund in 10 working days, please mail us at Carrentalinvaranasi@gmail.com or call our helpline.

OTHERS
We are a corporate house and would like to tie up with “Car Rental In Varanasi”. Is this possible?

Yes, definitely! Please get in touch with us by writing into us at Carrentalinvaranasi@gmail.com and we will get in touch with you at the earliest.

FEEDBACK
Where can I give feedback regarding the service?

We would love to hear from you on your experience, good or bad, of booking with us. We take full responsibility for the booking experience. Any trip related feedback would be communicated to the concerned operator and necessary action up to termination of contract with the particular operator would be taken, if necessary.

We read every mail that comes from our valued customers and would take the necessary actions wherever required.

BOOKING EXPERIENCE

In case you have any feedback regarding the booking experience made available by “Car Rental In Varanasi”, please feel free to write in to us at Carrentalinvaranasi@gmail.com.

TRIP EXPERIENCE

Please share any feedback regarding your trip experience with us at Carrentalinvaranasi@gmail.com

PAYMENTS
Is the payment I make online safe?

Yes! Your payment made through the portal or phone is completely safe.


What are the payment methods available to me?

a. Online Payment: You can use your credit card, debit card or net banking to pay securely online when you book through the website .
b. Cash to Driver: You can pay directly to the driver at the end of the trip However, the options differ from operator to operator. Some operators do not accept payment through drivers. Please check on our site for more details.